Privacy Policy

This Privacy Policy describes how Need to Know AI (needtoknowai.com) collects, uses, and handles your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information we collect

We may collect personal information in the following circumstances:

• When you submit our contact form (name, email address, message content)
• When you subscribe to our newsletter (email address)
• Automatically via Google Analytics (anonymised usage data, browser type, approximate location)

How we use your information

We use collected information to:

• Respond to your enquiries
• Send newsletters you have subscribed to
• Improve our content and site experience using aggregated analytics data

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies and analytics

This site uses Google Analytics to collect anonymised data about how visitors use the site. Google Analytics uses cookies. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Third-party services

We use the following third-party services which may process your data: Google Analytics, MailerLite (newsletter), Cloudflare (CDN and security). Each has its own privacy policy.

Data retention

Contact form submissions are retained for up to 12 months. Newsletter subscriber data is held until you unsubscribe.

Your rights

Under the Australian Privacy Act, you have the right to access and correct personal information we hold about you. To make a request, contact us at [email protected].

Contact

Privacy enquiries: [email protected]

Last updated: June 2026